About

Built by a founder,for founders.

Every Shopify store owner knows the feeling. A customer asks a question. Nobody answers. The sale is gone.

VeloxAssist scans your store, learns your products, and handles customer support 24/7, with no setup required.

The story

Every Shopify store has the same problem. Customers ask the same questions over and over: shipping times, return policies, sizing, availability. Store owners end up answering them manually, one by one, at all hours.

That's not what you signed up for when you built your store. You should be running a business, not managing a live chat inbox at midnight.

VeloxAssist was built to take that off your plate. It crawls your entire Shopify product catalog, reads your store policies, and trains itself on your real store data. When a customer asks a question, it answers immediately with the right answer, not a generic AI response.

VeloxAssist has been built and shipped since 2025. We read every support email. We take feedback seriously. We ship updates regularly. That is what it looks like when the people building the product actually care about the merchants using it.

Ready to see it? See VeloxAssist in action or view pricing plans.

By the numbers

3,000+
Products indexed per store scan on average
Instant
Response time to customer questions
78%
Questions resolved without human intervention
24/7
Always on. Nights, weekends, holidays.
How we work

Three things we care about.

01
Ship fast, fix faster

We ship updates regularly and take bug reports seriously. There are no committees and no process layers. Just a product that keeps getting better.

02
Honest about what we are

VeloxAssist is an independent product built for Shopify store owners. Not enterprise software. Not a generic chatbot. A focused tool that does one thing well: answers customer questions using your real store data.

03
Store data beats generic AI

Other chatbots give generic answers because they do not know your store. VeloxAssist reads your actual product catalog, your real prices, your live policies. Accuracy comes from knowing your store, not guessing.

The company
Company
VeloxAssist
Founded
2025
Stage
Early access, onboarding merchants
Built for
Shopify store owners
COMMON QUESTIONS

Questions about VeloxAssist

Have a question?

About your store, a specific feature, or just want to talk through whether VeloxAssist is a fit, reach out. We read every message.

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